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From346US$ /night
Check-in
05Dec2025Select date
Check-out
06Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Camino Balamtun, Playa del Carmen, Mexico, 77710
-
Near Playa del Carmen Beach
Perfect
8.3
/10
2.9
4.5
/5

Ocean Riviera Paradise All Inclusive is a 5-star beachfront resort featuring modern Mediterranean-inspired architecture, multiple swimming pools, and a wide array of dining options. This Playa del Carmen hotel caters to families and couples with its expansive facilities, including a Despacio Spa Centre and a water park.

Rooms & Amenities

Ocean Riviera Paradise All Inclusive offers a variety of 288 air-conditioned rooms, each featuring a minibar, LED TV, and complimentary toiletries. Some units provide views of the pool or garden, while others include spacious sitting areas and private balconies.

Dining & Entertainment

Dining options include 10 restaurants and 12 bars serving a range of cuisines from international to local specialties. The resort features a buffet-style restaurant, themed à la carte venues, and snack bars, all included in the all-inclusive package.

Recreation & Leisure

Leisure facilities incorporate five outdoor pools, including one designated for adults and a children's pool, along with a full-service spa. Guests can partake in activities like non-motorized water sports, tennis, and enjoy nightly entertainment including shows and music.

Business & Transportation

Ocean Riviera Paradise All Inclusive features six meeting rooms suitable for events, equipped with natural light and movable partitions. The hotel is also conveniently located 15 km from the nearest airport, ensuring easy access to transportation.

Must-do experiences

  • Taste Tacos al Pastor at El Fogon for authentic local flavors.
  • Visit the Cenote Dos Ojos for snorkeling in crystal-clear waters.
  • Shop for handmade crafts at the Playa del Carmen Artisan Market.
  • Explore the ancient ruins of Tulum, just a short drive away.
  • Enjoy a night out at Mamitas Beach Club for lively atmosphere.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Privilege Junior Suite Swim up Adults Only
2 persons
57 m² 
1 King-size bed and 1 Sofa bed
Shower
Private pool
Privilege Junior Suite
2 persons
57 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Daisy Junior Suite Pool View
2 persons
57 m² 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Coffee machine
Privilege Master Suite
2 persons
115 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Bowling
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Pedicure
  • Manicure
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Ocean Riviera Paradise offers a delightful array of onsite dining options that celebrate diverse cuisines and ambience. From family-friendly buffets to specialty dining, guests can indulge in fresh, locally-inspired dishes crafted with care in a welcoming atmosphere that invites relaxation and enjoyment.
Ocean Riviera Paradise All Inclusive Playa del Carmen Restaurant photo The photo shows a brightly lit, modern restaurant with a vibrant and eclectic decor. The space is divided into sections, with tables arranged for dining. 

The walls are a mix of textures and colors. One wall features a large, colorful mural with abs
Ocean Riviera Paradise All Inclusive Playa del Carmen Restaurant photo The photo shows a spacious and elegantly designed hotel lobby. The lobby has a high, circular ceiling with intricate wooden beams and a central skylight. Suspended from the ceiling are numerous large, orange paper lanterns, creating a warm and inviti
Ocean Riviera Paradise All Inclusive Playa del Carmen Restaurant photo The photo shows a stylish and inviting interior of a cafe or restaurant. The space has a warm and slightly industrial feel, with exposed wooden beams on the high ceiling and a mix of seating options. 

In the foreground, a large, brown leather Cheste

Amaranto

International
Ambiance
Family friendly
Key Offerings
A vast selection of meal types including vegetarian, vegan, and gluten-free options, available throughout the day for breakfast, lunch, and dinner.
Reservation
no
07:00 - 11:00 (Breakfast), 12:30 - 16:00 (Lunch), 18:00 - 22:00 (Dinner)

Sakura

Asian
Ambiance
Family friendly, Traditional
Key Offerings
An inviting setting for Asian delights, serving vegetarian, vegan, and gluten-free meals with an emphasis on traditional flavours.
Reservation
yes
18:00 - 22:00

Route 66

American
Ambiance
Family friendly, Traditional
Key Offerings
Classic American fare with a variety of vegetarian, vegan, and gluten-free options; open late for those looking for a night bite.
Reservation
no
17:30 - 22:00 and 22:00 - 06:30

Margarita

Mexican
Ambiance
Family friendly, Traditional
Key Offerings
A celebration of Mexican favourites that cater to a range of dietary requirements such as vegetarian and gluten-free.
Reservation
no
Hours vary.

Villamarina

International
Ambiance
Family friendly, Modern
Key Offerings
Brunch and lunch offerings that highlight fresh and diverse international dishes, accommodating various dietary needs.
Reservation
no
08:00 - 10:00 (Brunch), 13:00 - 16:00 (Lunch)

Pez Vela

Caribbean, Seafood
Ambiance
Family friendly, Traditional
Key Offerings
Delightful seafood and Caribbean cuisine served in a relaxing beachside setting, with options for brunch, lunch, dinner, and cocktail hours.
Reservation
no
11:00 - 17:30 (Brunch, Lunch), 19:00 - 22:30 (Dinner)

Location

Camino Balamtun, Playa del Carmen, Mexico, 77710
Map view
Camino Balamtun, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.0 km
Restaurants
Koh Thai
1.6 km
Predio El Limonar fraccion 2
La Brasserie
1.6 km
El Limonar 1 Dentro del Hotel The Fives
Coco's Cabanas
1.1 km
Punta Bete Mexico Xcalacoco
Oka - Sushi Bar
1.6 km
Predio El Limonar fraccion 2
Club de Playa Selvamar
1.1 km
Playa Xcalacoco
Coral Grill & Bar by Viceroy
1.2 km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Punta Bete
10 minutes' walk
Picturesque beach known for its serene atmosphere and pristine waters, ideal for swimming and relaxation.
Playa
Playa
19 minutes' walk
Popular beach area featuring soft sands and vibrant nightlife, perfect for sunbathing and socializing.
Xcalacoco
Xcalacoco
25 minutes' walk
Idyllic coastal spot with tranquil waters, offering idyllic snorkeling conditions and a peaceful environment.
Point Esmeralda
Point Esmeralda
30 minutes' walk
Beautiful beach with crystal-clear waters and lush greenery, great for picnics and family outings.
Snorkeling at Punta Bete
10 minutes' walk
Exciting underwater adventures featuring vibrant marine life. Rentals available nearby; great for thrill-seekers.
Yoga on the Beach
20 minutes' walk
Relaxing sessions held on the sandy beach at sunrise. Classes suitable for all levels, perfect for relaxation.
Koh Thai
Koh Thai
19 minutes' walk
Authentic Thai cuisine with a relaxed setting. Signature dishes include Pad Thai; vegetarian options available.
Coco's Cabanas
Coco's Cabanas
20 minutes' walk
Casual beachfront dining with fresh seafood and local flavors. Known for its laid-back vibe and sunset views.
28 de Julio Square
40 minutes' walk
Vibrant public square featuring live music and cultural events. Family-friendly ambiance with local vendors.
Go Natural Explorers
35 minutes' walk
Local tour company offering thrilling eco-tours and adventure activities. Perfect for creating memorable experiences.
Getting around
City Centre
Playa del Carmen10 min  ·  6.2 km
Airports
Aeropuerto de Playa del Carmen (PCM)16 min  ·  10.2 km
Cancun (CUN)78 min  ·  51.7 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 820 reviews
Emma
United Kingdom, March  2025
6.6/10

The hotel had a stunning exterior and started strong with a warm welcome from the concierge. However, the room left much to be desired, feeling outdated and a bit musty. While the restaurants provided a decent variety, the air conditioning was hit or miss, and the service could be frustratingly slow. The amenities for kids were impressive, making it a family-friendly resort, but some basic issues like dirty tables and broken facilities need addressing.

Rooms
6.0
Our room was clean but definitely needed an update and had a musty smell.
Service
5.0
While housekeeping was excellent, restaurant service was slow and inattentive.
Location
8.0
The hotel is well-placed with a charming beach area and plenty of facilities nearby.
Dining
5.0
The dining options were decent, but the buffet lackluster for a five-star experience.
Facilities
7.0
The hotel boasted great children's amenities, including a fantastic water pool.
Great kids' amenities
Outdated rooms
Dominic
United Kingdom, December  2024
6.6/10

Our stay at the resort was a mix of great experiences and some disappointing moments. The beach and the cleanliness of the facilities were definite highlights, while dining could be improved significantly in terms of variety and service timing. Overall, while we enjoyed our vacation, a few adjustments would make it more enjoyable and less frustrating for families.

Rooms
8.0
The rooms were kept clean and offered a nice view, making our stay comfortable.
Service
6.0
The service was hit or miss, with some staff members being very attentive while others, like the management, were not very pleasant.
Location
7.0
The resort is positioned well, but the beach access is less than ideal, and the layout limits visibility of the sea.
Dining
5.0
Dining options were limited at times, and a few places were underwhelming, especially the Mexican restaurant. It was painful to see empty tables while we were split up at separate tables.
Facilities
7.0
The facilities were decent, with a good variety of activities, but issues like the late opening of snack options and the problematic beach layout detracted from the overall experience.
Cliff
United Kingdom, October  2024
7.0/10

We had a delightful family vacation at the resort that catered perfectly to our needs, especially with our little ones. The spacious pools and fantastic kids' activities were highlights, but we did encounter some service quirks and a few restaurant inconsistencies that kept it from being a perfect experience. Overall, it was a good stay with a friendly atmosphere, but the dining service and beach conditions need improvement.

Rooms
7.0
Our room was clean and well-kept, featuring a comfortable layout perfect for our family. The amenities were good, but it could use some updates.
Service
6.0
The service was generally friendly, though we experienced slow response times in some areas, especially in the dining venues. Some staff did a great job addressing our needs quickly, which was appreciated.
Location
8.0
The resort is conveniently situated near the beach, which was nice for our family outings, but the rocky entry into the water made things a bit challenging.
Dining
7.0
The dining options were quite varied, with some standout dishes in specific restaurants, especially Italian. However, certain meals did not meet the five-star expectations, and service was often slow.
Facilities
7.0
The facilities were decent, and the children's water park was a major highlight for our kids, providing endless fun. However, the main restaurant's air conditioning was inadequate, which affected comfort during meals.
Lily
United Kingdom, September  2024
6.8/10

The resort has some charming features like a lovely concierge and exceptional staff service, especially in the housekeeping department. However, the dining experience wasn't as impressive as expected, and the rooms could use an update due to damp smells. While facilities such as the bowling alley and coffee shop were enjoyable, I found the lack of a shuttle service into town quite disappointing.

Rooms
6.0
The rooms were clean but smelled a bit fusty, which was unfortunate. They could definitely use some updating to align with the expected standards.
Service
7.0
Housekeeping and certain staff members were absolutely brilliant, responding quickly to requests. However, overall service in the restaurants was often slow.
Location
8.0
The resort is situated in a nice area, but the absence of a shuttle to nearby towns was an unexpected downside.
Dining
6.0
The food was decent, with a variety of restaurant options, but it didn't feel 5-star, especially the main buffet.
Facilities
7.0
The facilities include a bowling alley and a good pool area, but some amenities like bars closing early were less than ideal.
Matthew
United Kingdom, September  2024
7.6/10

My stay at the hotel was filled with memorable moments, but it had its ups and downs. While I absolutely loved the spacious rooms and the fun pools, the initial welcome felt more like a sales pitch rather than a warm greeting. The dining was hit or miss, with some great options but also a few disappointing meals. All in all, it was a solid experience, but there are definitely areas for improvement.

Rooms
9.0
The rooms were spacious, clean, and pleasantly designed. The housekeeping staff did a great job maintaining cleanliness throughout our stay.
Service
7.0
The service was fairly good, but the initial sales push made me feel uncomfortable. After that, the staff was accommodating and respectful.
Location
8.0
The resort is conveniently located near the beautiful Caribbean Sea, offering easy access to fun activities. Unfortunately, the beach isn't quite what was advertised.
Dining
6.0
The dining experience varied. Some meals were delightful while others were bland and not fresh, particularly at the buffet.
Facilities
8.0
The facilities, including the pools and kids' area, were impressive and well-maintained, providing plenty of fun for families.
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Property information and rules
Check-in
from 15:00-21:30
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Ocean Riviera Paradise All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
562
Former name
ocean riviera paradise eden by the beach
FAQs
About Ocean Riviera Paradise All Inclusive
How far is Ocean Riviera Paradise All Inclusive from Cancun International Airport?
The hotel is 50 km from Cancun International Airport.
What are the check-in and check-out times at Ocean Riviera Paradise All Inclusive?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Ocean Riviera Paradise All Inclusive?
The hotel features 10 restaurants and 12 bars, including options for a variety of international cuisines.
Are there any attractions near Ocean Riviera Paradise All Inclusive?
Nearby attractions include 5th Avenue (4 km) and Xcaret Park.
What recreational facilities does Ocean Riviera Paradise All Inclusive offer?
Guests have access to 5 outdoor pools, a water park, bowling alley, fitness center, and a variety of sports courts.
Is Wi-Fi available at Ocean Riviera Paradise All Inclusive?
Free Wi-Fi is available throughout the hotel.
What are the room amenities at Ocean Riviera Paradise All Inclusive?
Rooms are equipped with a flat-screen TV, minibar, coffee machine, air conditioning, and private bathroom.
Is parking available at Ocean Riviera Paradise All Inclusive?
Free private parking is available for guests.
Does Ocean Riviera Paradise All Inclusive accommodate children?
All children are welcome, with free stays for those under 3 years old using existing beds.
What spa services are offered at Ocean Riviera Paradise All Inclusive?
Guests can enjoy massages, body treatments, sauna access, and a fitness center at the Despacio Spa Centre.
Are there facilities for fine dining at Ocean Riviera Paradise All Inclusive?
The hotel features several themed restaurants, including Amaranto for international dishes.
How many swimming pools are available at Ocean Riviera Paradise All Inclusive?
There are 5 outdoor pools, including one exclusively for adults and a children's pool.

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